If the requested tour is not available, you will not be charged, but offered an alternative, which you can choose to accept or decline. If you wish to pay your deposit by check, then a reservation will not be made until the check is received and cleared the bank. The deposit of Rs. 2500 ($250) will be deducted from the final amount due in $US which will be determined from the fixed Euro price shown on the day of final payment which is 60 days prior to tour start. Your final price in $US is subject to change based on currency fluctuations. You may prepay at any time if you find a favorable exchange rate, however prepaying requires a modified invoice sent by us to show the "purchase" forex rate applicable

Final Payment can be made traditional paper check. We will remind you of your final payment date in advance.
Last minute bookings: for clients booking a tour within 14 days of departure, the booking form must be sent to us by fax with handwritten signature, rather than submitted online.
Check each tour description to see what each trip includes.

If we do not receive payment or hear from you about your intentions to pay by 60 days prior then we may assume that you intend to cancel and you will be subject to terms of cancellation below.

Hotels from the point of tour departure through tour completion. Rooms are doubles and include private bath or shower. Single rooms are limited and require supplemental charges, singles not requesting single rooms will be booked into a double, and if a share arrangement is unavailable then the supplement will be assessed. If alternative hotels of the same category/standing are booked because of lack of availability, there will be no change to the tour price. If availability forces the booking of inferior/superior category hotel or room; you will be advised in advance and given the option to accept or decline the change as well as any change in tour price.

Meals included vary; check the individual trip description.

Transportation includes a variety of situations. Longer trips may include transfers, and often, guided trips include transfers. Please refer to the trip description to be sure what is included. If you wish to arrange for separate transportation our agency can complete your needs. Also, daily vehicle support will transport baggage. Sightseeing and side touring are included only when paid in advance or noted on the itinerary. Tips, taxes and service charges are included on each included item such as hotels, restaurants, governmental, guides. Most attractions such as entrance fees are not included.

Exclusions
The tours do not include all other trip costs such as airfare, trip and/or medical insurance, excess baggage charges, or any personal items. Meals in addition to those mentioned in the itinerary are excluded, as well as any unpaid optional tour or sightseeing event. Drinks are typically excluded.

Air & Train Reservations
.We do not handle air reservations. Customers are encouraged to contact a travel agent or web service. Car and train reservations/tickets can be arranged by us in advance. If we should make any such reservation or ticket purchase on your behalf you agree and understand that we do so in an agency capacity and are performing a reservation service only. Fees for this service may apply. You further agree that you are subject to all terms and conditions of the car/rail/service provider. You are responsible to be familiar with those terms and agree that you are ultimately responsible to the car/rail/service provider for any reservations, changes, cancellations, disputes or other regardless of how your reservation was made on your behalf.

Cancellation of Tours
Once a deposit is received, a reservation confirmation is made, and final payment is due 60 days prior to tour departure. If a cancellation is made after deposit but before the 60-day period, all deposits are returned except $125 per person. Within 60 days, but more than 45 days, all of deposits are retained, and within 45 days additional penalties may apply, up to 100% of tour costs. No refunds are available once the trip commences. THERE ARE NO EXCEPTIONS, including weather or other factors beyond our control. We reserve the right to cancel any tour prior to departure for any reason, in which case a full refund will be processed. If the tour is cancelled within 45 days of departure, an additional discount will be made for an alternate trip in addition to the full refund.

Refunds are paid by check

Modification/Changes
Once a booking request is received and confirmed, any modification of dates or alteration of itineraries will require a change fee. Fees vary according to the scope of the change but can be substantial if last minute changes lead to hotel or other service cancellations. A minimum change fee of $20 applies to any change within 60 days of travel.

In the event that any significant changes are made because of a problem with a supplier, for example a hotel bankruptcy, we will advise you as soon as is reasonably possible with the alternatives available. Such changes may require a supplement or even offer a refund, but except in extreme circumstances, all Terms still apply. This does not apply in the case of Force Majeure.

Force Majeure: Refunds and compensation payments are not liable in circumstances beyond our control or our supplier’s control. This includes but is not limited to changes due to war, threat of war, acts of terrorism, civil strife, strikes, natural disaster, fire, adverse weather or other acts of God.

Insurance
Trip cancellation insurance is not included in the tour price but is strongly recommended. This will protect you should you need to cancel for certain necessary reasons such as illness, and provides your refunds for air and tour in full. Additional insurance for baggage, health/accident is also strongly recommended. An insurance offer will be included with your initial confirmation and final documentation after receipt of your deposit. Our preferred insurer is CSA who is well respected in the industry and highly rated. We assume that if you choose not to use our preferred provider that you are taking protection through another provider of your choosing.

Pre-departure Documentation
After receipt of your final payment, a variety of documentation will be sent by email delivery including suggestions for clothing, preparations, packing, money, etc. Also, included will be confirmations, travel info, release forms, and an outline of what to expect. You are responsible for passport requirements, and we suggest you plan early to apply for a passport. Some foreign nationals will be required to have a visa to enter Lakdakh. Please check your government requirements. You will need Adobe Acrobat Reader to open and use this information. Instructions will be provided to you.

Additional responsibilities of you the traveler include, but are not limited to the adherence of all local laws, respecting customs and culture, assessing your abilities, respecting other trip members privacy, and if on a guided trip following the suggestions and advice of the guide.

Privacy: All information provided in a booking will be kept in a confidential manner and will not be disclosed or sold to other companies for any purpose beyond what is needed to secure your travel arrangements with our suppliers.
You may receive mailings from us periodically unless you explicitly ask to be removed from said mailings. Any photos that you send, or that are taken by our guides with your permission, are deemed to be our property and available for use in promotions we make without any compensation to you for their use.